Knowledgebase

Explore detailed information about your invoices in this section. Learn how to interpret your invoices, check due dates, understand charges, and manage your billing cycle. Get insights on prorated charges and refunds, ensuring you have complete control over your billing.

Discover everything you need to know about managing your payment methods and transactions. Find guidance on adding, editing, and deleting payment methods in your account. Learn about our secure payment options and how to ensure your payments are processed smoothly.

Explore options for upgrading your hosting plan or making cancellations when needed. Get insights into changing your billing cycle, plan upgrades, and how to request cancellations in a hassle-free manner. We're here to assist you in making the right decisions for your hosting services.

Managing users in your MyHero client area is straightforward, allowing you to delegate tasks and...

If you need to include an additional contact to receive billing and support-related emails or...

If you need to update your personal information, such as your name, billing address, company...

Get started with the convenience of social media sign-ins! You can now easily link your Google,...

At The Hosting Heroes, we take security seriously, and we encourage all our customers to enhance...