Absolutely! We stand behind the quality of our hosting solutions with a 7-day money-back guarantee. This guarantee is applicable across all our website hosting plans, which includes both WordPress hosting and reseller hosting packages. It’s our way of ensuring you can try our services risk-free and with confidence. Please note that this guarantee is effective from the date you sign up and is exclusive to initial sign-ups, not applicable to renewal periods.

It’s important to mention that certain products and services are excluded from this money-back guarantee. These include domain registrations, due to their immediate reservation and activation, dedicated servers which involve significant resource allocation, and software licenses that are non-retractable once issued. We prioritize transparency with our policies, so if you have any specific concerns or questions about our money-back guarantee, our customer service team is ready to provide you with all the details you need to make an informed decision.

At the core of our hosting services lies a solid 99.9% uptime guarantee. We understand that reliability is paramount for your online presence, which is why we commit to maintaining the highest standard of service availability. In the unlikely event that we fall short of this benchmark, we encourage you to reach out with proof of the service interruption. We will then credit your account with a gesture of 10 times the amount of downtime you experienced, reflecting our commitment to excellence and accountability.

Our customer support system is a fully digital experience, designed to provide you with assistance wherever you are. We offer comprehensive support through our online helpdesk ticket system and live chat service. Our dedicated team is at your disposal 7 days a week to ensure your queries are resolved promptly and your hosting experience remains smooth. Whether it’s a simple question or a complex technical challenge, we’re here to help you navigate with ease.

Absolutely! We have curated a suite of reseller services tailored for those interested in offering hosting solutions under their own brand. Our Reseller Hosting options enable you to provide both general website hosting and WordPress hosting. For clients with specific needs, our Windows Reseller Hosting is perfect for reselling asp.net hosting and MS SQL Server hosting. Moreover, our VPS Reseller Hosting service is an excellent choice if you’re looking to sell server resources to your customers. Each of these services is designed to help you build your own hosting business with ease and reliability.

Certainly! If your current hosting service includes a control panel that supports migration—like cPanel, Plesk, or DirectAdmin—we can facilitate a smooth transfer of your website. Even if your existing host doesn’t use these control panels, our team often can still migrate your site at no additional cost. We strive to make the transition as seamless and hassle-free as possible, so you can enjoy our website hosting services without the technical headaches.

Our payment avenues are diverse to provide you with convenience and flexibility. You can settle your invoices using Credit/Debit cards, PayPal, and Direct Debit. For an even quicker checkout process, we also support modern payment solutions like Apple Pay and Google Pay.

Yes, every website hosting plan we offer comes equipped with a user-friendly website builder courtesy of Site.Pro. This intuitive tool offers a plethora of design templates, ensuring that you can craft a professional-looking website with ease, regardless of your technical expertise.